Reservations: To make a reservation, call us directly at 888-895-1011 or email us at info@innatwoodhaven.com. A credit card is required at the time of booking to hold a room. We will provide a verbal confirmation followed by a written confirmation by fax, email or mail.

Cancellations: Cancellations may be made by phone, email or fax. Reservations cancelled more than 48 hours in advance of the date of arrival are accepted with no charge. Reservations cancelled after that are charged the full amount unless the room is rebooked. Derby weekend, holiday weekends, group bookings, and several convention weeks require longer cancellation periods and we will forewarn you at the time of booking. A nonrefundable deposit of $100 per room is also due for these special bookings.

Last Minute Availability: Donít be afraid to call us at the last minute. We sometimes have openings and if we do... ask us about a discount!

No Show Guests: We take our job of providing our guests with beautiful, comfortable accommodations seriously. When you fail to arrive as scheduled it prevents us from providing a room to another guest and we will be forced to charge your account accordingly. We hate to do this so please let us know if you wish to change or cancel your reservation.

Check-In: 3 pm or later (early check-in can often be arranged)

Check-Out: 11:30 am 9 (late checkout can often be arranged)

Smoking Policy: Woodhaven is a non-smoking facility. However, our rooms have easy access to balconies, patios, and porches where smoking is allowed. Smoking inside will result in a $250 charge to your credit card.

Payment: Payment may be made via personal check, travelerís check, Visa, MasterCard, American Express, Discover, or, of course, cash.